Shipping Policy
At BestBerry Health, we’re committed to ensuring your order is delivered quickly and securely. Here’s everything you need to know about our shipping process:
Order Processing Times
Once your order is placed, please allow 1–3 business days for processing and dispatch.
"Dispatched" means your order has been handed over to our shipping carrier and is en route to your address. During peak times and holidays, processing may extend up to 7 business days.
Estimated Shipping Times
Delivery times depend on your location and begin once your order has been dispatched. Here are the estimated transit times by region:
- US: 15–20 business days
- UK: 17–25 business days
- Australia: 15–24 business days
- Canada: 14–20 business days
- Worldwide: 20–30 business days
Please note that during peak periods, holidays, or customs processes, delays may occur that are beyond our control.
Shipping Cost: $25 for all orders below $50.
Order Changes & Accurate Shipping Details
Providing accurate shipping details during checkout is essential for timely delivery. If any discrepancies are detected in your address, our customer support team will contact you within 3 business days. Please respond promptly to avoid cancellations.
If you notice an error in your shipping information, contact us via our Contact Us page within 24 hours of placing your order. While we’ll do our best to accommodate changes, modifications after this timeframe may not be possible.
Delayed Delivery
We strive to deliver your orders promptly, but external factors such as carrier disruptions or weather may cause delays. If this occurs, we will work closely with the courier to resolve the issue and keep you updated.
Lost or Stolen Packages
If your package is lost or stolen, please contact us via our Contact Us page. While we cannot be held responsible for these incidents, we’ll assist you in filing a claim with the courier and may offer a replacement if necessary.
Policy Updates
BestBerry Health reserves the right to modify this Shipping Policy at any time. By purchasing from BestBerry, you agree to the terms outlined here. For questions or concerns, reach out via our Contact Us page.